ACE Carousel Creator
Privacy Policy
Last updated: October 8, 2026. Effective date: October 8, 2026.
This Privacy Policy explains how Quokka Tech L.L.C-FZ ("Quokka Tech," "we," "us," or "our") handles information when you use the hosted ACE Carousel Creator plugin in ChatGPT or Codex. The plugin validates layouts and packages editable .carousel projects that you can download and import into ACE: Aesthetic Carousel Editor.
The hosted plugin processes requested content on our server. Editing and local storage in the separate ACE iOS app are described in the ACE iOS App Privacy Policy.
1. Who is responsible
Quokka Tech L.L.C-FZ is the controller responsible for the practices described in this Policy. For privacy questions or requests, email support@quokka.software.
Postal address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.
2. Information we process
- Project text and layouts. Your AI assistant sends the native layout, slide text, and project filename needed to validate or package your requested carousel.
- Selected image references and photographs. If you supply photographs for a project, the assistant may send file identifiers, download URLs, filenames, media types, and asset names. We download only images referenced by the requested layout. We process them to apply orientation, remove embedded metadata where supported, and package the project.
- Generated project files. We temporarily hold the resulting editable archive and its download link so you can download it.
- Technical information. Network infrastructure processes connection information, such as IP addresses and request timing, to deliver and secure the service. The deployed application and proxy do not enable HTTP access logging or intentionally record project text or photographs in application logs. Limited operational diagnostic messages may be generated.
- Support messages. If you contact us, we receive the email address, message, attachments, and diagnostic information you choose to send.
The plugin does not request your full conversation history, contacts, full photo library, payment credentials, or an ACE account.
3. Why we process information
We process information to validate your layout, prepare the file you requested, make it available for download, respond to support or privacy requests, and operate and secure the service. The plugin does not call a separate AI generation service or send your content to an AI training endpoint. Quokka Tech does not use plugin content to train AI models, sell personal information, or run targeted advertising.
4. Recipients and processing locations
- Amazon Web Services. Our plugin server is hosted in the United States, in the Northern Virginia region.
- OpenAI. OpenAI provides the ChatGPT or Codex environment you use, supplies selected file download links where supported, and receives tool responses, including project download links. OpenAI handles information under its own terms and privacy practices.
- Website and email providers. These providers deliver our public pages and support correspondence.
- Recipients you choose. If you share a project or its download link with another person or service, that recipient can receive the project's contents.
Quokka Tech is established in the United Arab Emirates. If you use the service from another country, information may be processed in the United States, the UAE, or countries where our website and email providers operate. Information may also be disclosed when required by law or reasonably necessary to protect rights, safety, or security.
5. Temporary storage and retention
Generated projects are held in the memory of one server process. The plugin does not maintain a persistent project database or disk archive. Download links expire one hour after creation.
Expired projects are removed when the server next handles a project creation or download request. A project may remain in process memory after its link expires until that cleanup or a restart occurs. A server restart removes all stored projects, including projects whose links have not yet expired.
Request inputs and downloaded source images are used in temporary processing memory and are not added to a separate persistent project store. Operational diagnostic logs are retained until rotation, with a configured limit of three files of up to 10 MiB per service. The current application and proxy configuration does not enable request access logs.
Support correspondence is retained only as long as reasonably necessary to resolve the request, maintain business records, protect legal rights, and meet legal obligations, ordinarily no longer than three years. Files you download or import into ACE remain on your device until you delete them. Copies you share with other recipients are governed by their practices.
6. Your choices and rights
Choose only the text and photographs needed for your project. A download link grants access to anyone who has it until it expires; keep the link private if the project is private. Save the file promptly if you want to keep it. You can edit or delete downloaded projects on your device.
There is currently no account or user-facing server deletion control for a generated project. For privacy questions or requests, contact support@quokka.software. Include a project link only when needed to identify the project.
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a portable copy of personal information that we control, and to withdraw consent where processing is based on consent. You may also have a right to complain to a local data-protection authority. We may request information reasonably necessary to verify and complete your request.
7. Security
We use HTTPS for the public service, limit image downloads to approved file hosts, and minimize persistent storage of creative content. No storage or transmission method is completely secure, and we cannot guarantee absolute security.
8. Changes and contact
We may update this Policy to reflect changes to the plugin, our practices, or legal requirements. We will update the dates above and provide additional notice when required by law. Material changes apply prospectively from their effective date.
For privacy questions or requests: Quokka Tech L.L.C-FZ, Attn: Privacy, Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates. Email: support@quokka.software.